Part-Time Auto Parts Service Advisor

Sault Ste. Marie

Customer Service, Skilled Trades, Retail

POSTED: 4 days ago

Canadian Tire Associate Store 0095

15747

August 06, 2024

19.92

Part Time

Canadian Tire is looking for a Part-Time Auto Parts Service Advisor

Wage: $19.92

Hours/week: 24

Schedule: Evenings and Weekends

Duties:
- Provides excellent customer service and ensures an ongoing commitment to the needs of the customer and their vehicle.
- Directs or guides customer to the location of requested items.
- Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
- Deals with challenging situations in a professional manner.
- Keeps up to date on in-store promotions, in-store deals, auto center specials and product locations.
- Sources and orders automotive parts for customers though authorized suppliers.
- Follows established procedures regarding the ordering and sale of parts to customers and the Service Department.
- Processes returns, warranties and castings as required.
- Tests batteries
- Maintains inventory accuracy and identifies/reports low stock levels.
- Operates computer and EFD, and enters all relevant coding in Canadian Tire systems.

Demonstrated automotive subject matter knowledge and interest.
Basic math and typing skills.
Good working knowledge of automotive parts lookup system.
Ability to operate a cash register is an asset.
Ability to work under minimal supervision with computerized systems.
Experience in a similar role is considered an asset
Highly approachable, customer-oriented individual who thrives on offering exceptional service to customers.
Strong communication skills, ability to listen carefully and to give precise instructions.
Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
Ability to multitask, adapt and cope with challenging and changing situations.
Positive attitude, punctuality and solid work ethic.