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Pro Shop Associate
Garden River
Customer Service
POSTED:
1 month ago
Employer:
Silver Creek Golf Course
ES Job ID:
15392
Closing Date:
April 26, 2024
Salary:
18.5
Job Description:
REPORTS TO: Team Lead/Designate
WAGE: $18.50 / hour
SUMMARY:
Responsible for greeting all guests as they arrive in the Pro Shop. He/She is responsible for all golf related operations including registration, scheduling tee times, and pro shop sales
DUTIES & RELATED TASKS:
- Answers and directs all incoming calls, takes messages when appropriate.
- Greets and directs all visitors; asks all players (even members) to sign in.
- Informs players of course conditions and daily cart rules (including weather)
- Readies golf carts for rental to customers
- Maintains a constant presence in the pro shop.
- Monitors restrooms every hour.
- Empties trash throughout clubhouse daily, sweeps floors, etc.
- Dusts pro shop, cleans stock, ensures all surfaces and displays are clean and attractive.
- Empties trash from and returns carts to storage at end of shift; if needed, washes mud from cart
- Tracks carts and players to determine who is left on course.
- Immediately notify the Manager if a customer is unhappy or if there is a problem on the course.
- Knowledge of golf rates, programs, and membership options
- Constant communication with guest services to ensure pace of play is monitored.
- Performs other related duties as assigned.
- Event setup and event take down.
- Performing other duties as may be required and/or assigned;
WAGE: $18.50 / hour
SUMMARY:
Responsible for greeting all guests as they arrive in the Pro Shop. He/She is responsible for all golf related operations including registration, scheduling tee times, and pro shop sales
DUTIES & RELATED TASKS:
- Answers and directs all incoming calls, takes messages when appropriate.
- Greets and directs all visitors; asks all players (even members) to sign in.
- Informs players of course conditions and daily cart rules (including weather)
- Readies golf carts for rental to customers
- Maintains a constant presence in the pro shop.
- Monitors restrooms every hour.
- Empties trash throughout clubhouse daily, sweeps floors, etc.
- Dusts pro shop, cleans stock, ensures all surfaces and displays are clean and attractive.
- Empties trash from and returns carts to storage at end of shift; if needed, washes mud from cart
- Tracks carts and players to determine who is left on course.
- Immediately notify the Manager if a customer is unhappy or if there is a problem on the course.
- Knowledge of golf rates, programs, and membership options
- Constant communication with guest services to ensure pace of play is monitored.
- Performs other related duties as assigned.
- Event setup and event take down.
- Performing other duties as may be required and/or assigned;
Required Skills:
- Must have a pleasant, courteous, and professional personality to deliver quality customer service.
- Previous sales experience is an asset.
- Must have knowledge of the rules of golf and golf etiquette.
- Ability to handle cash accurately and thoroughly and knowledge of POS system an asset.
- Excellent communication skills, positive attitude, and professional demeanor.
- Ability to work under pressure.
- Ability to work independently and as a part of a team.
- Must be willing to work flexible hours and/or shift work.
- Must be willing to provide a CPIC as condition of employment and be free of criminal record.
- Must be able to lift up to 50 lbs.
- Previous sales experience is an asset.
- Must have knowledge of the rules of golf and golf etiquette.
- Ability to handle cash accurately and thoroughly and knowledge of POS system an asset.
- Excellent communication skills, positive attitude, and professional demeanor.
- Ability to work under pressure.
- Ability to work independently and as a part of a team.
- Must be willing to work flexible hours and/or shift work.
- Must be willing to provide a CPIC as condition of employment and be free of criminal record.
- Must be able to lift up to 50 lbs.