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Interpretation Officer/Coordinator
Sault Ste. Marie
Other
POSTED:
12 months ago
Employer:
Parks Canada Agency
ES Job ID:
15042
Closing Date:
December 27, 2023
Salary:
67539
Duration:
Full Time
,
Seasonal
Job Description:
Parks Canada - Sault Ste. Marie Canal National Historic Site, Sault Ste. Marie (Ontario)Permanent Seasonal Full-time (February-December) - 0.8 FTE$67,539 to $72,767
Closing date: 27 December 2023 - 23:59, Pacific Time
Who can apply: All persons who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.
Apply online
Duties
The Interpretation Officer/Coordinator plans, adapts, develops, and delivers interpretive presentations, programs, and activities to provide visitors of the national historic site with opportunities to discover, appreciate, learn about, and enjoy the place and its natural and cultural resources and understand their significance to Canada.
Directly supervising 3 to 6 frontline team members who work directly with the public, the Interpretation Officer/Coordinator is responsible for developing and implementing a training program to ensure team members have the knowledge and skills necessary to perform their roles.
Responsible for performance monitoring of their team members, the Interpretation Officer/Coordinator tracks and assesses individual and team performance, providing constructive feedback and recognition. They must be able to address conflicts or issues within the team, acting as a mediator when required and helping to find solutions to improve overall team dynamics.
Collaborating with team members to establish clear goals and objectives, the Interpretation Officer/Coordinator ensures alignment with agency and site objectives.
The Interpretation Officer/Coordinator is a leadership role that requires the demonstration of a strong work ethic, professionalism, and a commitment to the success of the team. The Interpretation Officer/Coordinator inspires and motivates team members, encouraging a positive and productive work environment. They make informed decisions and guide the team in problem-solving, demonstrating effective leadership.
The Interpretation Officer/Coordinator demonstrates flexibility, being adaptable to changes in priorities, projects, or team composition, and guides the team through transitions smoothly.
Work environment
Nestled beneath the International Bridge in downtown Sault Ste. Marie Canal was built to bypass the rapids on the St. Marys River. Opened in 1895, the canal completed an all-Canadian waterway featuring the longest lock in the world and the first to operate using electricity. The site's recreational lock, historic sandstone buildings, picturesque grounds, and unique Emergency Swing Dam make it a magnet for tourists and locals alike.
The position requires the incumbent to:
- Work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays, when required
- Wear a Parks Canada uniform as per the uniform policy and/or dress in period costume as per Parks Canada requirements- Work and/or travel in varied terrain and weather conditions
- Stand/walk/hike/sit for prolonged periods of time
Closing date: 27 December 2023 - 23:59, Pacific Time
Who can apply: All persons who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.
Apply online
Duties
The Interpretation Officer/Coordinator plans, adapts, develops, and delivers interpretive presentations, programs, and activities to provide visitors of the national historic site with opportunities to discover, appreciate, learn about, and enjoy the place and its natural and cultural resources and understand their significance to Canada.
Directly supervising 3 to 6 frontline team members who work directly with the public, the Interpretation Officer/Coordinator is responsible for developing and implementing a training program to ensure team members have the knowledge and skills necessary to perform their roles.
Responsible for performance monitoring of their team members, the Interpretation Officer/Coordinator tracks and assesses individual and team performance, providing constructive feedback and recognition. They must be able to address conflicts or issues within the team, acting as a mediator when required and helping to find solutions to improve overall team dynamics.
Collaborating with team members to establish clear goals and objectives, the Interpretation Officer/Coordinator ensures alignment with agency and site objectives.
The Interpretation Officer/Coordinator is a leadership role that requires the demonstration of a strong work ethic, professionalism, and a commitment to the success of the team. The Interpretation Officer/Coordinator inspires and motivates team members, encouraging a positive and productive work environment. They make informed decisions and guide the team in problem-solving, demonstrating effective leadership.
The Interpretation Officer/Coordinator demonstrates flexibility, being adaptable to changes in priorities, projects, or team composition, and guides the team through transitions smoothly.
Work environment
Nestled beneath the International Bridge in downtown Sault Ste. Marie Canal was built to bypass the rapids on the St. Marys River. Opened in 1895, the canal completed an all-Canadian waterway featuring the longest lock in the world and the first to operate using electricity. The site's recreational lock, historic sandstone buildings, picturesque grounds, and unique Emergency Swing Dam make it a magnet for tourists and locals alike.
The position requires the incumbent to:
- Work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays, when required
- Wear a Parks Canada uniform as per the uniform policy and/or dress in period costume as per Parks Canada requirements- Work and/or travel in varied terrain and weather conditions
- Stand/walk/hike/sit for prolonged periods of time
Required Skills:
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
Graduate from a recognized post-secondary institution with a degree or diploma in a field relevant to the duties of the position, or an equivalent combination of education, training, or experience
Degree equivalency
EXPERIENCE
- Recent experience in supervision, including coaching and/or mentoring
- Experience in providing leadership, feedback and performance evaluations when supervising employees
- Recent experience in researching, developing, and delivering outreach, education and/or interpretive products, programs, tools and/or activities related to cultural or natural heritage
- Experience in customer service
- Experience in scheduling, recruitment, and delivering training
**Recent is defined as being in the last 3 years**
The following will be applied / assessed at a later date (essential for the job)
Bilingual - Imperative (BBB/BBB)
Information on language requirements
KNOWLEDGE
- Knowledge of the role of interpretation relevant to delivering Parks Canada's mandate
- Knowledge of interpretive theory and techniques such as dialogic interpretation, storytelling or guided tours and programs
- Knowledge and respect of local Indigenous culture and history
ABILITIES
- Communication - Gather information and communicates clearly both orally and in writing, to inform, influence and involve
- Effective Interpersonal Skills - Ability to build relationships, work as a team, and assume a leadership role in helping others achieve excellent results
- Managing Resources - Ability to manage resources (time, financial, human, physical, and information) to achieve planned goals independently or within a team, even under pressure and changing priorities
- Interpretation - Ability to plan and develop interpretive programs to meet interests and needs and of target audiences
PERSONAL SUITABILITY
- Sound judgment and decision making
- Personally connects with others
- Strives for excellence
The following may be applied / assessed at a later date (may be needed for the job)
Asset qualifications are beneficial in carrying out the duties of the position. They may be used in screening applications, during the interview or for determining right fit for this selection process. So, in your application, please describe if and how you meet any of the following criteria
ADDITIONAL EXPERIENCE
- Experience working collaboratively with the voluntary sector
- Experience working with stakeholders and partners (i.e. committees, cooperating associations, teachers, school boards, communities and Aboriginal groups)
- Experience in planning and executing special events
- Experience in revenue function (i.e. POS, floats)
ADDITIONAL KNOWLEDGE
- Knowledge of Indigenous Language(s)
- Knowledge of Web and social medias communications principles, techniques and practices
- Knowledge of current and emerging trends related to tourism, recreational activities, visitor experience services and special events
Graduate from a recognized post-secondary institution with a degree or diploma in a field relevant to the duties of the position, or an equivalent combination of education, training, or experience
Degree equivalency
EXPERIENCE
- Recent experience in supervision, including coaching and/or mentoring
- Experience in providing leadership, feedback and performance evaluations when supervising employees
- Recent experience in researching, developing, and delivering outreach, education and/or interpretive products, programs, tools and/or activities related to cultural or natural heritage
- Experience in customer service
- Experience in scheduling, recruitment, and delivering training
**Recent is defined as being in the last 3 years**
The following will be applied / assessed at a later date (essential for the job)
Bilingual - Imperative (BBB/BBB)
Information on language requirements
KNOWLEDGE
- Knowledge of the role of interpretation relevant to delivering Parks Canada's mandate
- Knowledge of interpretive theory and techniques such as dialogic interpretation, storytelling or guided tours and programs
- Knowledge and respect of local Indigenous culture and history
ABILITIES
- Communication - Gather information and communicates clearly both orally and in writing, to inform, influence and involve
- Effective Interpersonal Skills - Ability to build relationships, work as a team, and assume a leadership role in helping others achieve excellent results
- Managing Resources - Ability to manage resources (time, financial, human, physical, and information) to achieve planned goals independently or within a team, even under pressure and changing priorities
- Interpretation - Ability to plan and develop interpretive programs to meet interests and needs and of target audiences
PERSONAL SUITABILITY
- Sound judgment and decision making
- Personally connects with others
- Strives for excellence
The following may be applied / assessed at a later date (may be needed for the job)
Asset qualifications are beneficial in carrying out the duties of the position. They may be used in screening applications, during the interview or for determining right fit for this selection process. So, in your application, please describe if and how you meet any of the following criteria
ADDITIONAL EXPERIENCE
- Experience working collaboratively with the voluntary sector
- Experience working with stakeholders and partners (i.e. committees, cooperating associations, teachers, school boards, communities and Aboriginal groups)
- Experience in planning and executing special events
- Experience in revenue function (i.e. POS, floats)
ADDITIONAL KNOWLEDGE
- Knowledge of Indigenous Language(s)
- Knowledge of Web and social medias communications principles, techniques and practices
- Knowledge of current and emerging trends related to tourism, recreational activities, visitor experience services and special events
Requirements:
Conditions of employment
Reliability Status security clearance
Possession of a valid class G driver's licence
Reliability Status security clearance
Possession of a valid class G driver's licence
How to Apply:
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