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Receptionist/Service Advisor
Spragge
Skilled Trades,
Other,
Office & Administration
POSTED:
3 weeks ago
Employer:
Algoma Chrysler
ES Job ID:
3895
Closing Date:
March 31, 2023
Duration:
Full Time
Job Description:
Algoma Chrysler is looking for a Receptionist/Service Advisor to join our team and act as our liaison for customers to address their vehicle repair needs.
Duties:
- Greets and directs customers to the correct department, notifies the appropriate person to help customer
- Answers incoming phone calls and forwards caller to appropriate department or individual and/or takes a message
- Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet, or other methods established by the dealership
- Enters data into the prospect tracking system and runs prospect reports for managers weekly
- Creates work orders and schedules service appts
- Work closely with all departments to maintain efficiency
- Closes work orders at the day's end
- Handle cash & debit machines
- Maintain the flow of stock/retail vehicles through the shop as required
- Assists with clerical duties as requested
- Maintains a professional appearance
- Some lifting may be required (receiving parts/wheels)
- Other tasks as assigned
Duties:
- Greets and directs customers to the correct department, notifies the appropriate person to help customer
- Answers incoming phone calls and forwards caller to appropriate department or individual and/or takes a message
- Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet, or other methods established by the dealership
- Enters data into the prospect tracking system and runs prospect reports for managers weekly
- Creates work orders and schedules service appts
- Work closely with all departments to maintain efficiency
- Closes work orders at the day's end
- Handle cash & debit machines
- Maintain the flow of stock/retail vehicles through the shop as required
- Assists with clerical duties as requested
- Maintains a professional appearance
- Some lifting may be required (receiving parts/wheels)
- Other tasks as assigned
Requirements:
Abilities:
- Computer skills (will train on our system)
- Excellent customer relation skills in person & on the phone
- Ability to work as part of a team and alone as needed
- Computer skills (will train on our system)
- Excellent customer relation skills in person & on the phone
- Ability to work as part of a team and alone as needed
Required Skills:
- High school diploma or general education degree (GED); or one to three months of related experience and/or training
- Experience in automotive industry is an asset
- Full G License
- Experience in automotive industry is an asset
- Full G License
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How to Apply:
Please submit your application to [email protected] with 'Receptionist/Service Advisor - Spragge' in the subject line.
Only persons who are legally allowed to work in Canada can apply for this job.
Only persons who are legally allowed to work in Canada can apply for this job.