Receptionist/Service Advisor

Spragge

Skilled Trades, Other, Office & Administration

POSTED: 8 months ago

Algoma Chrysler

3895

May 30, 2023

Full Time

Algoma Chrysler is looking for a Receptionist/Service Advisor to join our team and act as our liaison for customers to address their vehicle repair needs.

Duties:
- Greets and directs customers to the correct department, notifies the appropriate person to help customer
- Answers incoming phone calls and forwards caller to appropriate department or individual and/or takes a message
- Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet, or other methods established by the dealership
- Enters data into the prospect tracking system and runs prospect reports for managers weekly
- Creates work orders and schedules service appts
- Work closely with all departments to maintain efficiency
- Closes work orders at the day's end
- Handle cash & debit machines
- Maintain the flow of stock/retail vehicles through the shop as required
- Assists with clerical duties as requested
- Maintains a professional appearance
- Some lifting may be required (receiving parts/wheels)
- Other tasks as assigned

- High school diploma or general education degree (GED); or one to three months of related experience and/or training
- Experience in automotive industry is an asset
- Full G License

Abilities:
- Computer skills (will train on our system)
- Excellent customer relation skills in person & on the phone
- Ability to work as part of a team and alone as needed