Front Line Worker - Mississauga #8 First Nation : , OntarioMissisauga First Nation
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Date de clÃ´ture: 9/22/2017
Lieu d’emploi: Missisauga First Nation
Entreprise: Blind River Employment Solutions
Type dâ€™emploi: Part Time - Temps partiel
Description de l’emploi:
JOB PURPOSE / SUMMARY
The Front Line Worker will ensure that all the nurturing aspects of a safe home are provided for the women and children who are residents of the Mississauga First Nation Women’s Shelter and provide appropriate crisis response, support and advocacy to residents and crisis callers.
The Front Line Worker reports to the Women’s Shelter Manager or designate and provides emergency shelter services and support within the Women’s Shelter to those in need. The Front Line Worker must be able to read and answer emails promptly, carry out directives by the manager, communicate needs at least one week in advance for materials, supplies and approval, prepare and complete daily reporting in database, ensure inviting and friendly atmosphere and, ensure client needs and safety is met.
KEY JOB FUNCTIONS
Advocacy and Support Services
- Research and maintain knowledge of community area services to effectively service clients
- Provide advocacy and support to women and children in crisis situations both one-on-one and over the telephone
- Be supportive and provide assistance to those termed as “walk-in” in a manner that is consistent to those who are admitted in to the Mississauga Women’s Shelter
- Respond to crisis telephone calls and provide support, information and intervention according to the request and type of call/caller
- Conduct assessments, interventions and assist clients with plans of care
- Accompany women and children to support services such as hospital, doctor visits, lawyers, housing, etc.
- Assist women and children with access to support services and provide referrals as required
- Assist clients to set goals, fill in applications and budgeting
- Provide education and awareness to women on domestic violence
- Facilitate conflict resolution between in-house clients and clarify house rules and guidelines
- Maintain confidentiality of clients and the shelter and,
- Research and maintain knowledge of mental health conditions.
- Ensure safety of clients, staff and visitors to the shelter at all times
- Facilitate and maintain a collaborative and safe work environment
- Conduct safety walks with clients
- Use a humanistic approach in educating women and children on the issues of family violence
- Ensure windows and doors are locked at all times
- Create safety plans with women and families
- Complete regular resident status and safety checks and,
- Contact appropriate authorities such as the Ontario Provincial Police or child welfare agency when required.
INTAKE AND DISCHARGE
- Conduct intake and discharge process with women and children in crisis
- Provide in-house orientation to new clients and oversee communal living requirements
- Provide referrals, support documents and support for discharge.
- Assist with meal planning and preparation
- Conduct general cleaning such as dusting,
cleaning windows and floors and other areas
- Assist with clearing walkways and,
- Conduct laundry as needed.
- Prepare daily logs and correspondence as required
- Record statistical data of clientele as required in the database
- Maintain level of job requirements by attending training, workshops, seminars, certified programs and team meetings.
- Demonstrated sensitivity to and knowledge of the impacts of woman abuse on women and children
- Demonstrated experience with crisis intervention and support
- Ability to be empathic, non-judgmental, respectful and encourage independent decision making to clientele served
- Ability to problem solve in a positive manner
- Other duties as required and assigned.
Education and Experience
-Post-Secondary Diploma in the Social Services or health field and with a minimum of Grade 12 secondary diploma or equivalent
- Two (2) years’ experience in a social services organization, and
- Experience working with aboriginal people, organizations and communities.
- Ontario Class G/G2 (G1 not acceptable) in good standing with access to a vehicle
- Standard First Aid and CPR/AED
- Life Skills Coach Certification (an asset)
- Mental Health First Aid (asset)
-Able to provide a Vulnerable Sector Check (CPIC)
-Must be able to work flexible hours, on-call and shift work, including weekends, evenings and holidays
-Willingness and ability to travel within region and/or between sites and to activities as needed.
The incumbent must demonstrate the following skills:
- Excellent verbal and written communication with a customer focus
- Ability to work in a team environment
- Ability to work independently and to exercise initiative
- Ability to effectively analyze situations quickly and apply sound judgement
- Flexibility and good organizational skills
- Strong conflict resolution and problem solving skills with the ability to handle stressful situations
- Ability to instruct, speak in public and facilitate to address family meetings, groups, workshops, one-on-one in order to consult with individuals, family members and / or other targeted groups
- Proficient in Microsoft Office Suite, other computer applications and technology
- Ability to observe and assess clients, enforce safety regulations and emergency procedures, and apply appropriate behaviour management techniques
- Ability to research available resources that promote wellness and health independence options.
- Be honest, trustworthy and maintain confidentiality
- Be respectful and empathetic
- Possess First Nation cultural awareness and sensitivity
- Possess a calm demeanor in responding to customers
- Strong interpersonal and communication skills
- Ability to take charge and motivate others
- Have enthusiasm, sense of humour, patience and self-control
- Ability to identify personal limits and abilities within role
- Be professional at all times
- Be flexible and adaptable
- Demonstrate sound work ethics.
Customize your cover letter and resume to the duties, experience, expectations and qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us in your application during screening. Successful candidates who receive interviews must provide copies of their education qualifications and certifications at the time of interview. Please note that all interviews will be in person. If you would like a copy of the full job description and/or are interested in applying you may submit your covering letter, resume and three (3) work related references to:
MAIL:Mississauga First Nation
P.O. Box 1299
Blind River, Ontario P0R1B0
Deadline:Friday, September 22, 2017 at 4:00 pm
Thank you to all applicants however only those selected for an interview will be contacted. Preference will be given to Mississauga First Nation band member or a person of Aboriginal descent.
Please Quote Job Code: 1454