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Service Desk Sales Associate - Home Hardware : Blind River, Ontario

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Closing Date: 2/26/2021

Location: Blind River

Company: Blind River Employment Solutions

Job Type: Part Time - Temps partiel

Rate:

Job Description:
The Sales Associate is responsible for providing prompt, courteous and efficient service to customers. Advise customers on appropriate merchandise and related items, processing transactions (cash, credit card, debit card) using retail software, ticketing and replenishing merchandise, cycle counting, general housekeeping of shelves, loss prevention, merchandising, restocking and staying current with trends in the industry.

DUTIES:
-Assist customers in locating merchandising in store, on homehardware.com, as well as processing special orders.
-Ensure customers are greeted within 30 seconds of entering the store or your department.
-Determine customer`s needs by asking open-ended questions.
-Communicate product knowledge to the customer as appropriate.
-Assist customers in locating and comparing merchandise.
-Assist customers with finding all items needed to complete their project.
-Process special orders for non-stock or out of stock items.
-Record repeat customer requests for product and follow-up when product arrives at the store.
-Assist customers with carrying out of large or heavy items.
-Relieve as cashier when necessary.
-Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, restocking shelves and handling cash.
-Advise the designated manager of shortages, damaged goods, back-orders etc.
-Change prices on merchandise, bins, displays, etc. as necessary.
-Build special displays and signage for sales, promotions and other special events.
-Remove sales and promotional displays, prices etc. and rearrange stock following promotional events.
-Always take appropriate safety precautions when cutting pipe, glass, wire mesh, making keys etc., and make an effort to minimize waste.
-Help unload incoming trucks.
-Check incoming merchandise against invoices to spot shortages, damaged goods, back-orders, etc.
-Keep stock in storage area neat, clean, and orderly.
-Participate in regular cycle counting, and assist in taking annual inventory counts.
-Reorder merchandise according to stores buying procedures.
-Attend store meetings, training sessions, etc. as required.
-Work on special projects as assigned by department manager.
-Work on additional duties and assignments as assigned by management
-Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good common sense. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.

Required Skills:
-MUST have knowledge of plumbing and electrical trades.
-Ability to work a flexible schedule including weekends, evenings and holidays.
-Friendly and helpful attitude toward customers.
-Excellent communication skills.
-High school graduation or equivalent.
-Willingness to learn.
-Good mathematical skills.
-Prior retail experience beneficial.
-Creative abilities for making attractive in-store displays.
-Willingness to continually develop professional skills and knowledge base.
-Ability to work cooperatively in a team atmosphere.

How To Apply:
Qualified applicants are asked to submit their resume to Debbie Solomon at deb.solomon@homehardware.ca

We thank all those who apply, however, only those selected for an interview will be contacted. All applicants must be legally entitled to work in Canada on a permanent basis.

Please Quote Job Code: 2727

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